{"id":6169,"date":"2023-03-23T17:59:53","date_gmt":"2023-03-23T16:59:53","guid":{"rendered":"http:\/\/www.sestrice.com\/vraceni-zbozi\/"},"modified":"2025-10-21T14:53:26","modified_gmt":"2025-10-21T12:53:26","slug":"vraceni-zbozi","status":"publish","type":"page","link":"https:\/\/www.sestrice.com\/cs\/vraceni-zbozi\/","title":{"rendered":"Vr\u00e1cen\u00ed zbo\u017e\u00ed"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"6169\" class=\"elementor elementor-6169 elementor-11\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-798a78a4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"798a78a4\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6ac442e4\" data-id=\"6ac442e4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-56cade0c elementor-widget elementor-widget-text-editor\" data-id=\"56cade0c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>Vr\u00e1cen\u00ed zbo\u017e\u00ed<\/h2><br>V den doru\u010den\u00ed z\u00e1silky v\u00e1m za\u010dne b\u011b\u017eet lh\u016fta 14 dn\u016f, b\u011bhem kter\u00fdch m\u00e1te pr\u00e1vo odstoupit od smlouvy bez ud\u00e1n\u00ed d\u016fvodu a vr\u00e1tit n\u00e1m kompletn\u00ed nepou\u017eit\u00e9 zbo\u017e\u00ed.<br><br>Pomoc\u00ed n\u00ed\u017ee uveden\u00e9ho formul\u00e1\u0159e m\u016f\u017eete po\u017e\u00e1dat o v\u00fdm\u011bnu, vr\u00e1cen\u00ed nebo reklamaci zbo\u017e\u00ed. Pro zasl\u00e1n\u00ed zbo\u017e\u00ed doporu\u010dujeme vyu\u017e\u00edt doru\u010dovac\u00ed m\u00edsta Z\u00e1silkovny, proto\u017ee se jedn\u00e1 o nejlevn\u011bj\u0161\u00ed zp\u016fsob dopravy k n\u00e1m. N\u00e1klady na vr\u00e1cen\u00ed zbo\u017e\u00ed budou ode\u010dteny z \u010d\u00e1stky, kterou v\u00e1m vr\u00e1t\u00edme. Ostatn\u00ed mo\u017enosti doru\u010den\u00ed uveden\u00e9 ve formul\u00e1\u0159i podl\u00e9haj\u00ed poplatku za kur\u00fdrn\u00ed slu\u017ebu.<br><br>Pokud formul\u00e1\u0159 va\u0161i objedn\u00e1vku nenajde, vypl\u0148te ji pros\u00edm ru\u010dn\u011b v tomto syst\u00e9mu. Na odstran\u011bn\u00ed tohoto probl\u00e9mu pracujeme.<br><div id=\"retino-widget-root\" data-base-url=\"https:\/\/app.retino.com\" data-company-id=\"de177fcb-ebfd-4755-8507-b00df9804e38\" data-language=\"sk\"><\/div><br><script type=\"text\/javascript\" id=\"retino-embedded-form-script\">\r\n  (function(r,e,t,i,n,o){n=e.createElement(t);n.src=i;n.async=true;o=e.getElementsByTagName(t)[0];o.parentNode.insertBefore(n,o)})(window,document,'script','https:\/\/cdn.retino.com\/embeddedFormInjector.js')\r\n<\/script><br><br><script type=\"text\/javascript\" id=\"retino-embedded-form-script\">\r\n  (function(r,e,t,i,n,o){n=e.createElement(t);n.src=i;n.async=true;o=e.getElementsByTagName(t)[0];o.parentNode.insertBefore(n,o)})(window,document,'script','https:\/\/cdn.retino.com\/embeddedFormInjector.js')\r\n<\/script><br><br>V\u0161e v\u0161ak um\u00edme vy\u0159e\u0161it i bez formul\u00e1\u0159e \ud83d\ude42<br><br>Pokud se rozhodnete od smlouvy odstoupit, napi\u0161te n\u00e1m na adresu <a href=\"mailto:hello@sestrice.com\">hello@sestrice.com<\/a> a p\u0159ilo\u017ete tento formul\u00e1\u0159 <a href=\"https:\/\/www.sestrice.com\/wp-content\/uploads\/2023\/06\/196_formular_na_odstupenie_od_zmluvy_sestrice_sk.pdf\">Prohl\u00e1\u0161en\u00ed o odstoupen\u00ed od smlouvy.<\/a> P\u0159\u00edpadn\u011b n\u00e1m ho po\u0161lete na adresu:<br><br>Sestrice, s.r.o<br>Z\u00e1poro\u017esk\u00e1 3<br>85101 Bratislava<br>Slovensko<br><br>Odstoupen\u00ed od smlouvy mus\u00ed b\u00fdt doru\u010deno nejpozd\u011bji posledn\u00ed den 14denn\u00ed lh\u016fty.<br><br>Nejpozd\u011bji do 14 dn\u016f od odstoupen\u00ed n\u00e1m zbo\u017e\u00ed doru\u010dte nebo po p\u0159edchoz\u00ed dohod\u011b p\u0159edejte osobn\u011b na adrese:<br><br>Sestrice, s.r.o<br>Z\u00e1poro\u017esk\u00e1 3<br>85101 Bratislava<br>Slovensko<br><br>Jste povinni vr\u00e1tit kompletn\u00ed a nepo\u0161kozen\u00e9 zbo\u017e\u00ed, kter\u00e9 jste na z\u00e1klad\u011b kupn\u00ed smlouvy z\u00edskali. Jinak m\u016f\u017ee b\u00fdt vr\u00e1cen\u00e1 \u010d\u00e1stka sn\u00ed\u017eena o n\u00e1hradu \u0161kody.<br><br>Va\u0161e prost\u0159edky vynalo\u017een\u00e9 na koupi zbo\u017e\u00ed v\u010detn\u011b po\u0161tovn\u00e9ho v\u00e1m vr\u00e1t\u00edme nejpozd\u011bji do 14 dn\u016f od doru\u010den\u00ed ozn\u00e1men\u00ed o odstoupen\u00ed od smlouvy. Vr\u00e1cen\u00ed pen\u011bz prob\u011bhne stejn\u00fdm zp\u016fsobem, jak\u00fdm byla provedena \u00fahrada. V p\u0159\u00edpad\u011b platby na dob\u00edrku v\u00e1m prost\u0159edky vr\u00e1t\u00edme p\u0159evodem na \u00fa\u010det.<br><br>N\u00e1klady na vr\u00e1cen\u00ed zbo\u017e\u00ed nese z\u00e1kazn\u00edk. Proto v\u00e1m doporu\u010dujeme z\u00e1silku pojistit a zaslat doporu\u010den\u011b. Z\u00e1silky poslan\u00e9 na dob\u00edrku nep\u0159eb\u00edr\u00e1me. Zbo\u017e\u00ed p\u0159ed p\u0159epravou bezpe\u010dn\u011b zabalte, aby nedo\u0161lo k jeho po\u0161kozen\u00ed.<br><br>N\u00e1klady na vr\u00e1cen\u00ed zbo\u017e\u00ed nese z\u00e1kazn\u00edk. Proto v\u00e1m doporu\u010dujeme z\u00e1silku pojistit a zaslat doporu\u010den\u011b. Z\u00e1silky poslan\u00e9 na dob\u00edrku nep\u0159eb\u00edr\u00e1me. Zbo\u017e\u00ed p\u0159ed p\u0159epravou bezpe\u010dn\u011b zabalte, aby nedo\u0161lo k jeho po\u0161kozen\u00ed.<br><br>14denn\u00ed lh\u016fta na vr\u00e1cen\u00ed zbo\u017e\u00ed neslou\u017e\u00ed k bezplatn\u00e9mu vyzkou\u0161en\u00ed produktu. Vr\u00e1tit m\u016f\u017eete pouze nepou\u017eit\u00e9 a neno\u0161en\u00e9 zbo\u017e\u00ed.<br><h2>Reklamace<\/h2><br>PP\u0159i reklamaci n\u00e1m napi\u0161te na adresu <a href=\"mailto:hello@sestrice.com\">hello@sestrice.com<\/a> a popi\u0161te sv\u016fj probl\u00e9m. N\u00e1sledn\u011b se dohodneme na nejlep\u0161\u00edm zp\u016fsobu \u0159e\u0161en\u00ed. Va\u0161i reklamaci se budeme sna\u017eit vy\u0159\u00eddit co nejrychleji, nejd\u00e9le n\u00e1m to v\u0161ak m\u016f\u017ee trvat 30 dn\u00ed.<br><br>V\u00fdrobky, kter\u00e9 budete zas\u00edlat na reklamaci, odevzdejte pros\u00edm na posouzen\u00ed ihned po zji\u0161t\u011bn\u00ed z\u00e1vady. Nepos\u00edlejte zbo\u017e\u00ed na dob\u00edrku, proto\u017ee v takov\u00e9m p\u0159\u00edpad\u011b ho nep\u0159evezmeme. Doporu\u010dujeme v\u00e1m zbo\u017e\u00ed pojistit a zaslat doporu\u010den\u011b. Ke zbo\u017e\u00ed, pros\u00edm, p\u0159ilo\u017ete kopii faktury.<br><br>Zbo\u017e\u00ed p\u0159ed p\u0159epravou \u0159\u00e1dn\u011b zabalte tak, aby nedo\u0161lo k jeho dal\u0161\u00edmu po\u0161kozen\u00ed. Z hygienick\u00fdch d\u016fvod\u016f p\u0159ijmeme na reklamaci pouze \u0159\u00e1dn\u011b vy\u010di\u0161t\u011bn\u00e9 zbo\u017e\u00ed.<br><br>Ihned po obdr\u017een\u00ed zbo\u017e\u00ed v\u00e1m za\u0161leme reklama\u010dn\u00ed protokol a o pr\u016fb\u011bhu vy\u0159izov\u00e1n\u00ed reklamace v\u00e1s budeme pr\u016fb\u011b\u017en\u011b informovat.<br><br>U zam\u00edtnut\u00fdch reklamac\u00ed si m\u016f\u017eeme \u00fa\u010dtovat n\u00e1klady na reklama\u010dn\u00ed \u0159\u00edzen\u00ed a manipula\u010dn\u00ed poplatky. V\u00edce o podm\u00ednk\u00e1ch reklamac\u00ed si m\u016f\u017eete p\u0159e\u010d\u00edst v na\u0161ich <a href=\"https:\/\/www.sestrice.com\/cs\/obchodni-podminky\/\">Obchodn\u00edch podm\u00ednk\u00e1ch<\/a>.<br><h2>Pot\u0159ebujete poradi\u0165?<\/h2><br>Napi\u0161te n\u00e1m na <a href=\"mailto:hello@sestrice.com\" target=\"_blank\" rel=\"noreferrer noopener\">hello@sestrice.com<\/a> a my v\u00e1m r\u00e1di pom\u016f\u017eeme.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Vr\u00e1cen\u00ed zbo\u017e\u00ed V den doru\u010den\u00ed z\u00e1silky v\u00e1m za\u010dne b\u011b\u017eet lh\u016fta 14 dn\u016f, b\u011bhem kter\u00fdch m\u00e1te pr\u00e1vo odstoupit od smlouvy bez ud\u00e1n\u00ed d\u016fvodu a vr\u00e1tit n\u00e1m kompletn\u00ed nepou\u017eit\u00e9 zbo\u017e\u00ed. Pomoc\u00ed n\u00ed\u017ee uveden\u00e9ho formul\u00e1\u0159e m\u016f\u017eete po\u017e\u00e1dat o v\u00fdm\u011bnu, vr\u00e1cen\u00ed nebo reklamaci zbo\u017e\u00ed. Pro zasl\u00e1n\u00ed zbo\u017e\u00ed doporu\u010dujeme vyu\u017e\u00edt doru\u010dovac\u00ed m\u00edsta Z\u00e1silkovny, proto\u017ee se jedn\u00e1 o nejlevn\u011bj\u0161\u00ed zp\u016fsob dopravy [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-6169","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.sestrice.com\/cs\/wp-json\/wp\/v2\/pages\/6169","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.sestrice.com\/cs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.sestrice.com\/cs\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.sestrice.com\/cs\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.sestrice.com\/cs\/wp-json\/wp\/v2\/comments?post=6169"}],"version-history":[{"count":0,"href":"https:\/\/www.sestrice.com\/cs\/wp-json\/wp\/v2\/pages\/6169\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.sestrice.com\/cs\/wp-json\/wp\/v2\/media?parent=6169"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}