FAQ about carriers

What version of the carrier should I choose?

The Carrier ONE size is suitable for the smallest children from birth, lasting comfortably until 18 months. The bigger version Carrier Plus is designed for children at least 80cm tall, which is approximately around 1 year.
Compare the measurements of each version.

My child is 77cm tall, but growing fast. Can I choose the Plus version for it?

Depends on the height of a trunk and legs length ratio of your child (the Carrier Plus was good for a 10 months old child, but at the same time did not fit another one year old child).
What is important is the distance between knee holes of a child (when being situated in a position similar to that in a carrier). The minimum for the Carrier Plus version is 35cm. If the distance between knee holes of your child is bigger, this version will suit it.

The carrier I like is currently out of stock. Will it be available again?

Our carriers are being regularly restocked; in case you are interested in certain design or type that is currently our of stock, please contact us at hello@sestrice.com or via Messenger or Instagram and we will give you all the information you need to choose the best solution for you :)

My baby is 8 weeks old, will the Carrier size fit?

The Carrier size generally fits an average 3-months old baby from 62/68 size. Bigger children naturally grow into the Carrier sooner, smaller babies need more time. When you put your baby in the Carrier, it should fit from knee to knee without being too wide – just like on our promo pictures. Thus the most important factor is not the age or weight of the baby, but rather the length of legs, or thigh-bones.

Bigger babies fit in when 2 or 2.5 months old, but every baby is different.

If you currently have a babywearing equipment you are using, you can buy the Carrier size and if it’s too big, just wait few weeks and try it again. The Carrier size has a firm waist belt that is perfect for carrying heavy children because it takes much of their weight off your shoulders without bending.

However, if you currently have nothing to carry your baby in and need (or want) to babywear immediately, we recommend you buy the Carrier ONE size that can be adjusted since birth and offers support of the head for babies who do not hold their head up yet. For more information be sure to check our Carriers Comparison.

Can you make me a carrier from my own wrap?

Unfortunately, we do not make custom carriers from wraps – we have no capacity for it, nor any possibilities to do so. Our carriers are made of fabric specially woven and modified for this purpose and sewed in professional tailoring workshop in individual editions, while cutting the individual parts is set for a fabric of different measurements than a finished wrap has.

Why don’t you make carriers of other blends than cotton and linen?

We want to make strong and durable carriers that are easy-care and resistant to abrasion and pulls. The fabric we make our carriers from has been chosen based on this criteria.

Woollen or silk carrier maintenance would be quite difficult, especially because of the hand wash. We also want to make sure that the carrier parts that are under the biggest pressure will not get deformed with time.

Problems while babywearing

My baby is 3 months old, but the Carrier is still too wide. Is there anything I can do?

We have made a video where we show in detail how to adjust the Carrier size for small children. Oftentimes there is a small part of strap under the buckle that goes unnoticed and can be tightened. We really recommend you watch the whole video, as it is full of useful tips and tricks. If the video doesn’t help, let us know at hello@sestrice.com, via Messenger or Instagram, and we will figure out other solution.

The body panel of my Carrier seems too short for my child. What now?

As their child grows, parents rightly adjust the height of the Carrier but still tend to make the seat too deep, thus consuming much of the Carrier height. You can try to grab the back panel and pull up – as shown in our video :)

The waist belt feels uncomfortable – what now?

We have few tips that might help. Often it’s useful to try different positions – put the waist belt higher or lower to avoid the place where it feels uncomfortable; sometimes it’s helpful to cover your hip bones with a part of the waist belt.

We also recommend you check this nifty tip in our Facebook Sestrice Fans group that one of our members made for us - it’s very useful for people with slim waist and wider hips.  

The body panel of my Carrier seems too short for my child. What now?

This often happens when the width of the carrier is set on its minimum. As the back panel is firmly sewn to the waist belt, when you pull the width to its minimum size, the waist belt might get a bit wavy. As your child grows and you loosen the width a little, this ripple will disappear.

You can also make the waist belt smooth with your hand when you have a child in the carrier. The waist belt should fit tightly to your body at the level of your waist. If the waist belt is looser, the ripples will be more visible because the child’s weight creates more pressure to it. You can try to move the waist belt higher (if that’s comfortable for you), so it is more burdened with the child and thus less wavy.

The waist belt is made of a special foam; it cannot be broken and after carrying it can get back to its original shape. After babywearing, bend it in the opposite direction to straighten it and when not using the carrier, just leave it with such straightened waist belt.

The strap in a buckle got twisted – what now?

This can happen when tightening a slightly twisted strap. Watch this video where we show how to easily fix it.

Care and maintenance

It is necessary to wash the carrier before first use?

We recommend washing the carrier before first use not only for hygienic purpose but also for functional one – during the first wash, the fabric shrinks a bit and firmly embraces the foam filling in waist belt and shoulder straps.

Wash the carrier separately or with clothes of similar colours, as the dyeing process for our fabric is very soft, so the carrier can be suitable for children. Therefore, excess dye may wash out of it during the first washes.

Why do you recommend washing your carriers in liquid detergents without optical brighteners and avoiding the use of fabric softener?

We recommend to wash our carriers in bleach free, liquid detergents without optical brighteners, as these could damage and destabilize the colours of the fabric.

We also don’t recommend using powder detergents as powder gets between the fibres and as it dries, forming crystals that disrupt the fibres, the fabric becomes stiff and loses its qualities.

We also recommend not using fabric softener; this was originally designed for synthetic materials to prevent them from being “sticky” to other materials. This is how it still works, it envelopes the fibres and stays in the fabric, and just like powder detergents it damages the wrap fabric and can cause excess slipping of the straps.

Moreover, these are all chemicals that stay on the surface of the fabric – the fabric that children in a carrier so often taste with their mouth. On top of that, they are all substances which are hard to break down and add to environmental burden.

I have just washed the carrier and it’s spotted – what now?

This can happen with new-generation washing machines whose added amount of water is based on the weight of the load – the washing machine simply doesn’t add enough water, resulting into “spotted” carrier. If this happens, try soaking up the carrier separately in a bath tub and then continue with regular washing.

Pills appeared on my carrier, can I use a peeler?

Yes, it’s absolutely OK to use a peeler :)

Pills appear naturally as a result of using the carrier. Our carriers are made of the same cotton as our wraps – combed cotton. That means the fibres are “combed” in one direction. The length of the fibres determines its strength – the longer the fibres, the stronger the cotton (and more expensive as well). Pilling is one of the typical cotton characteristics. To eliminate pilling, producers can use various chemical treatments of fibres or add blends (like polyester). Our wraps and carriers are made of 100% cotton seeing that we want the materials we use for our children to be as natural as possible, without chemical treatment.

So the pilling is inevitable – but it can be softened by ironing or using a peeler. When ironing, please avoid foam fillings, straps, snaps and buckles.

I washed the carrier in washing powder or / and with fabric conditioner – what now?

Wash the carrier several times in clear water with a bit of vinegar in the fabric softener compartment. You can try prewash, main cycle and 3x rinse. The carrier has to be washed until it’s completely free of the washing powder or/and fabric conditioner. 

Do you recommend using gall soap to remove stains?

In terms of eliminating dirt and stains, gall soap is very effective and can be used with our products. However, it is very important to follow the instructions, avoid applying it on the material for longer than 15 minutes and to wash the soap out of the product thoroughly.

After using gall soap we recommend an acid rinse – e.g. 10% citric acid solution or a laundry rinse. Be careful to put the rinse in the fabric softener compartment and not in the laundry gel compartment.

In terms of eco and animal friendly approach, we recommend alternatives like coconut oil soaps or olive soaps with lemon extract.  

How to remove fat stains (e.g. blood, breast milk…)?

First and foremost, when removing fat, greasy stains it is important to rinse them in cold water, seeing that hot water will cause the stains to “cook” into the fabric. You can then use gall soap (or its alternative), allow it to take effect for 10 – 15 minutes (no longer) and wash the soap out of the product thoroughly. After using gall soap we recommend an acid rinse – e.g. 10% citric acid solution or a laundry rinse. Be careful to put the rinse in the fabric softener compartment and not in the laundry gel compartment.

How to remove common stains (e.g. food, spice, grass, poop)?

Rinse the stains in cold water first. The longer they stay on the fabric, the harder is to get rid of them, so be quick. Then you can then use gall soap (or its alternative), allow it to take effect for 10 – 15 minutes (no longer) and wash the soap out of the product thoroughly. After using gall soap we recommend an acid rinse – e.g. 10% citric acid solution or a laundry rinse. Be careful to put the rinse in the fabric softener compartment and not in the laundry gel compartment.

Another way is to use a stain removal spray (e.g. Sonett) and then wash the carrier.

How to remove colour (dye transfer) stains from a carrier?

You can try washing the carrie with colour capture sheets (add 4 to 5 sheets or even more, if needed). Repeat until the wrap is in its original condition.

Another way is to fill the bath tub with 40°C water, add 2 tablespoons of baking soda and stir thoroughly; then put the carrier in and leave it there for some time. Afterwards wash the carrier in washing machine on 40 °C with liquid washing detergent, 2 wash cycles in a row.

You can also try using a gall soap (or its alternative), allow it to take effect for 10 – 15 minutes (no longer) and wash the soap out of the product thoroughly. After using gall soap we recommend an acid rinse – e.g. 10% citric acid solution or a laundry rinse. Be careful to put the rinse in the fabric softener compartment and not in the laundry gel compartment.

Can I use essential oils instead of a fabric softener?

In case you like your carrier scented and want to use essential oils, we recommend to apply it to your wrists; if you want to scare away the clothes moths, we recommend you soak an ear pick in a lavender oil and put it where your carriers are stored. Your carrier absorbs the scent of your perfume or clothes either way, and your baby might be sensitive to it – thus we always recommend to be cautious when using essential oils such way.